Privacy Policy
Last updated: December 2024
Introduction
MedRep Africa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or business inquiry forms
- Subscribe to our newsletter or insights
- Communicate with us via email or phone
- Engage with our services or express interest in partnerships
This information may include:
- Name and contact details (email, phone number)
- Company name and position
- Country and location information
- Business requirements and inquiries
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested information
- Process business consultations and partnership requests
- Send relevant product and service information
- Improve our website and services
- Analyze website usage and trends
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With trusted service providers who assist in operating our business (subject to confidentiality agreements)
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Under POPIA (Protection of Personal Information Act) and GDPR, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@medrepafrica.com
- Address: Durban, South Africa
Compliance
MedRep Africa is committed to compliance with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) where applicable.